Counterly POSCounterly

One product, built for the full scale of your store.

Two apps for operators — POS on the counter and Admin in the back — plus multi-store controls for growing operators, delivery orders on the same ticket, AI on the stocking path, and Smart Assist on the floor. Every feature below is labeled honestly by status: Live, Guided, Queued, or Sandbox.

Every capability, labeled honestly.

No stale “coming soon” lists. Each row below reflects what the product actually does today for POS and Admin.

Live
Guided
Queued
Sandbox

Register

The counter experience — fast tiles, scan, receipts, shift close.
Store Code + PIN loginLive

HQ-issued Store Code, then a fast PIN unlock for every cashier.

POS
Huge tiles + UPC scanLive

Owner-built category tiles sized for a fast thumb, plus scan-to-add from any screen.

POS
Last-5 quick re-ringLive

Re-ring any of the last five items sold in one tap.

POS
Same-as-last saleLive

Repeat the previous customer’s whole ticket with one tap.

POS
Product photos on tilesLive

Real product photos on register tiles, not just text and SKU codes.

POSAdmin
Receipt choice at tenderQueued

Print, email, SMS, or no receipt — chosen at the moment of tender.

POS
Offline cash saleLive

Cash tickets keep ringing when the connection drops, then sync automatically.

POS
Sticky manager PINLive

One manager unlock covers every override on the current ticket.

POS
Shift X/Z closeLive

X-report mid-shift, full Z close with expected vs. counted cash.

POSAdmin
Labor punch + OT flagLive

Clock in/out on the register; overtime flags on the Admin labor report.

POSAdmin
Training mode + parallel-runLive

Practice on real data without touching inventory, or run Counterly alongside your old POS.

POSAdmin

Payments & tender

Cash, card, split tender, tips, gift cards, loyalty, house accounts.
Tips / gratuityLive

Optional tip prompt on cash or card tender, store-controlled.

POSAdmin
Split tenderLive

Part cash, part card, part gift card — one ticket, clear remaining balance.

POS
Gift cardsLive

Issue, redeem, and track balance — a real tender type, not a stub.

POSAdmin
Loyalty redeem + tiersLive

Earn on tender, redeem points for dollars off, simple tier thresholds.

POSAdmin
House accounts (AR)Live

Charge to account, then bill later — with delivery and will-call.

POSAdmin

Inventory & catalog

Price books, purchasing, stocktake, shelf labels, photos, AI import.
Price books & TPRsLive

Scheduled and temporary promotional prices that actually change the ring.

Admin
Purchasing + auto-POLive

Low stock triggers a one-tap purchase order, and receiving updates inventory.

Admin
Stocktake scan-to-countLive

Scan-driven physical counts with a variance report against expected stock.

Admin
Shelf label printingLive

Generate barcode / shelf-tag labels straight from the catalog.

Admin
Catalog product photosLive

Attach a photo to any SKU — no S3 bucket or CDN account required.

Admin
AI invoice importLive

Drop a distributor invoice; review structured SKUs before they hit the catalog.

Admin

Multi-store

Org catalog, transfers, rollup reporting, scoped managers.
Org catalog + local exceptionsLive

One shared catalog across every store, with per-store price or active overrides.

Admin
Store transfers & store cloneLive

Move stock between locations and stand up a new store from an existing one.

Admin
Multi-store rollup reportingLive

Sales, dept, and cashier totals rolled up across every store in the org.

Admin
Scoped multi-store managersLive

Give a regional manager exactly the stores they should see — not the whole org.

Admin

Compliance

Age verification, refusal logs, tax & CRV, lottery.
Age verification + refusal logLive

DOB entry, ID assist, and a refusal log for every restricted SKU.

POSAdmin
Tax + bottle deposit / CRVLive

State tax categories plus per-container deposits that ring correctly on multipacks.

AdminPOS
Lottery pack activate / settleLive

Activate packs, sell tickets, and settle the pack at shift close — with an audit trail.

POSAdmin

Owner cockpit

Cash office, margin, exceptions, reports, staff access, support.
Cash office / bank depositLive

Expected vs. counted vs. actually deposited — in one reconciled view.

Admin
Margin cockpitLive

Department margin, dead stock, and order suggestions — not just sales totals.

Admin
Exception inboxLive

Unpaid invoices, failed receipts, stuck syncs, low stock, and anomalies in one list.

Admin
Reports + accountant exportsLive

Sales, department, cashier, and inventory reports, plus CSV/IIF exports for your accountant.

Admin
Staff roles & ACLLive

Cashier, manager, and owner roles gate exactly the right screens and overrides.

POSAdmin
Support ticketsLive

File and track a support request from inside Admin — no separate portal to remember.

Admin

Delivery

Marketplace orders land on the same register ticket as walk-in sales.
Manual & phone delivery ordersLive

Key in phone and web orders — they land on a real register ticket immediately.

Admin
DoorDash / Uber Eats / Instacart / GrubhubSandbox

Marketplace connections are wired end-to-end on sandbox credentials today.

Admin
Accept → prep → complete lifecycleLive

Delivery orders share the same ticket, tax, and inventory logic as the register.

Admin

Hardware

Keep your terminals and printers; pair what you already own.
Keep your merchant accountLive

Counterly is the POS software layer — your processor relationship stays yours.

Admin
PAX terminal guided pairingGuided

Pair an existing PAX or Verifone terminal through a guided setup flow.

Admin
Forecourt pump simulationSandbox

Prepaid/postpay fuel sale recording and wet-stock, honest until pump cert.

POSAdmin
Customer-facing displayLive

A second screen shows the running ticket and total to the customer.

POSAdmin