HQ-issued Store Code, then a fast PIN unlock for every cashier.
Counterly 2.0
One product, built for the full scale of your store.
Two apps for operators — POS on the counter and Admin in the back — plus multi-store controls for growing operators, delivery orders on the same ticket, AI on the stocking path, and Smart Assist on the floor. Every feature below is labeled honestly by status: Live, Guided, Queued, or Sandbox.
Feature catalog
Every capability, labeled honestly.
No stale “coming soon” lists. Each row below reflects what the product actually does today for POS and Admin.
Register
The counter experience — fast tiles, scan, receipts, shift close.Owner-built category tiles sized for a fast thumb, plus scan-to-add from any screen.
Re-ring any of the last five items sold in one tap.
Repeat the previous customer’s whole ticket with one tap.
Real product photos on register tiles, not just text and SKU codes.
Print, email, SMS, or no receipt — chosen at the moment of tender.
Cash tickets keep ringing when the connection drops, then sync automatically.
One manager unlock covers every override on the current ticket.
X-report mid-shift, full Z close with expected vs. counted cash.
Clock in/out on the register; overtime flags on the Admin labor report.
Practice on real data without touching inventory, or run Counterly alongside your old POS.
Payments & tender
Cash, card, split tender, tips, gift cards, loyalty, house accounts.Optional tip prompt on cash or card tender, store-controlled.
Part cash, part card, part gift card — one ticket, clear remaining balance.
Issue, redeem, and track balance — a real tender type, not a stub.
Earn on tender, redeem points for dollars off, simple tier thresholds.
Charge to account, then bill later — with delivery and will-call.
Inventory & catalog
Price books, purchasing, stocktake, shelf labels, photos, AI import.Scheduled and temporary promotional prices that actually change the ring.
Low stock triggers a one-tap purchase order, and receiving updates inventory.
Scan-driven physical counts with a variance report against expected stock.
Generate barcode / shelf-tag labels straight from the catalog.
Attach a photo to any SKU — no S3 bucket or CDN account required.
Drop a distributor invoice; review structured SKUs before they hit the catalog.
Multi-store
Org catalog, transfers, rollup reporting, scoped managers.One shared catalog across every store, with per-store price or active overrides.
Move stock between locations and stand up a new store from an existing one.
Sales, dept, and cashier totals rolled up across every store in the org.
Give a regional manager exactly the stores they should see — not the whole org.
Compliance
Age verification, refusal logs, tax & CRV, lottery.DOB entry, ID assist, and a refusal log for every restricted SKU.
State tax categories plus per-container deposits that ring correctly on multipacks.
Activate packs, sell tickets, and settle the pack at shift close — with an audit trail.
Owner cockpit
Cash office, margin, exceptions, reports, staff access, support.Expected vs. counted vs. actually deposited — in one reconciled view.
Department margin, dead stock, and order suggestions — not just sales totals.
Unpaid invoices, failed receipts, stuck syncs, low stock, and anomalies in one list.
Sales, department, cashier, and inventory reports, plus CSV/IIF exports for your accountant.
Cashier, manager, and owner roles gate exactly the right screens and overrides.
File and track a support request from inside Admin — no separate portal to remember.
Delivery
Marketplace orders land on the same register ticket as walk-in sales.Key in phone and web orders — they land on a real register ticket immediately.
Marketplace connections are wired end-to-end on sandbox credentials today.
Delivery orders share the same ticket, tax, and inventory logic as the register.
Hardware
Keep your terminals and printers; pair what you already own.Counterly is the POS software layer — your processor relationship stays yours.
Pair an existing PAX or Verifone terminal through a guided setup flow.
Prepaid/postpay fuel sale recording and wet-stock, honest until pump cert.
A second screen shows the running ticket and total to the customer.
